Tel: 315-432-0649

6805 MANLIUS CENTER ROAD EAST SYRACUSE NY 13057

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Burghardt's Auto Service, Inc.


Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty and knowledgable impresses me., "
Great
Vehicle: Chrysler Concorde
Service Date: 07/19/2017
Review Created: 07/20/2017 07:13 AM
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"Very reliable"
Were very efficient and Car was done when said it would be. Very reasonable pricing .
Vehicle: Ford Taurus
Service Date: 07/19/2017
Review Created: 07/20/2017 05:58 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extremely honest personnel, vehicle ready when promised, friendly staff, knowledgeable."
Everything great about their location, service, etc.
Vehicle: Ford Fusion
Service Date: 07/18/2017
Review Created: 07/19/2017 05:58 AM
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"very friendly"
treated like family, willing to take time to explain what need to be done
Vehicle: Dodge Grand Caravan
Service Date: 07/14/2017
Review Created: 07/17/2017 07:41 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty and friendliness "
Excellent service and communication
Vehicle: Jeep Grand Cherokee
Service Date: 07/12/2017
Review Created: 07/16/2017 04:17 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great service. Friendly and knowledgeable staff.
Vehicle: Toyota 4Runner
Service Date: 07/07/2017
Review Created: 07/08/2017 05:30 AM
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"Excellent Service"
Very pleased with overall service. Willing to work with you if you have a problem and need something done quickly. Explains everything they do in detail so you understand what is going on. I have confidence in both Art and Chris. A nice place to do business with!
Vehicle: Honda Civic
Service Date: 06/29/2017
Review Created: 07/04/2017 09:58 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Annual Car Inspection and Oil Change"
Burghardts is the best Home town Auto Mechanic in the County. They are always on schedule, prompt courteous and provide quality workmanship. Even Though I was a few minutes late, Chris was able to take me in perform the inspection and oil change quickly knowing that I had a very pressing family issue. 
My hats off to Chris and Arthur. I'd recommend them to any Vehicle owner.
Vehicle: Volkswagen New Beetle
Service Date: 06/29/2017
Review Created: 07/01/2017 08:54 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tammy said she has been going to the business for years and has not had any problems.
Vehicle: Kia Sedona
Category: Service
Service Date: 06/29/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
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Dave said his vehicle was repaired and back to him in 2 days. They were great, and fast. He thanks them very much.
Vehicle: BMW 535xi
Category: Service
Service Date: 06/29/2017
Review Created: 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
My husband and I have been coming here for over 25 years. I trust very few with my 4 current vehicles and my past vehicles. I absolutely trust them. They do an amazing and thorough job and done right . Very friendly staff and comfortable atmosphere.
Vehicle: Jeep Wrangler
Service Date: 06/26/2017
Review Created: 06/27/2017 12:29 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joseph said this business does an excellent job. He is a long term customer and he is very satisfied.
Vehicle: Buick Lucerne
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They get the job done right!"
Very happy, as always, with my service experience at Burghardts.
Vehicle: Ford Ranger
Service Date: 06/19/2017
Review Created: 06/23/2017 11:59 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Repair"
I started my cart and the low tire pressure light came on. As I was filling the tire with air, I saw a 3 inch bolt lodged in the center of the tire. 
I called Burgharts and Pam Andrews. After I explained the problem. Pam told me to bring the car right in. The entire repair including wait time was less than 30 minutes and done vfor less than $ 20.00. 
They are professionals, reasonable and prompt.
Vehicle: GMC Terrain
Service Date: 06/19/2017
Review Created: 06/20/2017 04:57 AM
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"They do an honest and thorough job"
I bring my vehicle(s) there because they're a trusted repair company and they do it right and with reasonable/fair prices. Very friendly atmosphere.
Vehicle: RAM 2500 HD
Service Date: 06/19/2017
Review Created: 06/20/2017 04:41 AM
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Elaine said she is a long time customer of this business, and they have the best customer service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 06/09/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
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"Outstanding service!"
The team at Burghardts goes above and beyond to accommodate our needs and provides exceptional service
Vehicle: Chrysler Sebring
Service Date: 06/14/2017
Review Created: 06/16/2017 04:25 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Dick. He said this business was very helpful and patient. They did good work and they got it done on time.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 05/18/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
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Leon said it was quick. They communicated exactly was going on with his vehicle. Their price was pretty reasonable.
Vehicle: Subaru Impreza
Category: Service
Service Date: 06/05/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
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Wesley said this business does good work.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 06/06/2017
Review Created: 06/07/2017


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Amy said the business has always done great. She trusts everything the staff says, and she has never had a problem.
Vehicle: Saturn Ion 3
Category: Service
Service Date: 05/25/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
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William said he was in hurry but they were able to get him in and work with him. He stated that the pricing was great.
Vehicle: Saturn SL2
Category: Service
Service Date: 06/06/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
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Anne said he has used this business for years and he has never been disappointed.
Vehicle: Chrysler LeBaron
Category: Service
Service Date: 05/23/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
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Edwin said this business is the best. He has been visiting them since they opened and he always takes his vehicles there.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 05/24/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thorough"
Chris and team are very thorough. He tells you if he finds a problem and the severity of it so you can determine whether or not you need to fix it right away or can wait. He prints out whatever he tells you on the receipt so you know and can go back later to get anything else taken care of. He understands that repairs and maintenance are costly and tries to do what he can to keep it down. He even fixed one of my cars issue with a zip-tye and I never had another problem with that repair!
Vehicle: Ford Explorer
Service Date: 05/31/2017
Review Created: 06/04/2017 05:05 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You folks go the extra mile for your customers."
Yesterday's service was great as usual. I have been using your services for many years. The rides to and from the garage were great. Washing my car was over the top. I purchased tires from you a few days before last Christmas. On my way home from Ohio I picked up a piece of metal and the next time I went to drive the car I discovered low pressure in a front tire. I haven't had a flat tire in decades! It was fixed at no charge to me. I am impressed. Thank you for keeping my cars in good working condition.
Vehicle: Chevrolet Malibu
Service Date: 06/02/2017
Review Created: 06/03/2017 07:21 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Reliable Service"
Burghardt's completed my inspection quickly while I waited. I can always trust their recommendations for repairs and have been bringing my cars here for years. Wouldn't go anywhere else. Reliable and "Family Owned"! Great local business!
Vehicle: Toyota Camry
Service Date: 06/02/2017
Review Created: 06/03/2017 03:09 AM
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Richard said the service at this business was great.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 05/26/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ford Escape brakes"
Honest, friendly, competent, great problem-solving and clear communication
Vehicle: Ford Escape
Service Date: 05/25/2017
Review Created: 05/26/2017 03:55 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality service, trustworthy,courteous."
Always satisfied with service!
Vehicle: Ford Mustang
Service Date: 05/24/2017
Review Created: 05/25/2017 04:30 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service"
Excellent, caring service
Vehicle: Chevrolet Impala
Service Date: 05/12/2017
Review Created: 05/20/2017 08:16 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service repair."
great job as usual. trusted advice. real good people.
Vehicle: Chevrolet Cobalt
Service Date: 05/18/2017
Review Created: 05/19/2017 03:55 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleased"
Outstanding service
Vehicle: Ford Explorer
Service Date: 05/16/2017
Review Created: 05/17/2017 05:56 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledge, caring, expirience"
Wouldn't deal with any other firm
Vehicle: Volvo S60
Service Date: 05/15/2017
Review Created: 05/16/2017 08:36 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ray said this business did a great job.
Vehicle: Ford LTD Crown Victoria
Category: Service
Service Date: 05/10/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
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Geraldine said they did a pretty good job.
Vehicle: Toyota Prius C
Category: Service
Service Date: 05/08/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service, honesty.
Vehicle: Chevrolet Malibu
Service Date: 05/05/2017
Review Created: 05/06/2017 06:44 PM
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Barbara said the business provides great service, and they are wonderful.
Vehicle: Honda Civic
Category: Service
Service Date: 05/05/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
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Spoke with Barbara. She said she has never had a problem with this business, they are always very efficient and quick. She also said they return phone calls and are attentive to their customers.
Vehicle: Subaru Outback
Category: Service
Service Date: 05/03/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ralph said they provide a good value for his money. They are honest and they take care of him on time.
Vehicle: Subaru Forester
Category: Service
Service Date: 04/20/2017
Review Created: 05/05/2017



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Spoke with Mary. She said she has known this business for years.
Vehicle: Toyota Prius
Category: Service
Service Date: 05/03/2017
Review Created: 05/04/2017
This review was collected via phone interview by Customer Research Inc.
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"Friendliest, knowledge"
Excellent
Vehicle: Lexus ES 350
Service Date: 05/01/2017
Review Created: 05/02/2017 04:57 AM
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Walter said he has been going there for a long time and they do a great job. He would not go anywhere else.
Vehicle: GMC Envoy
Category: Service
Service Date: 04/25/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
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Paul said they were very thorough. They did what they said they would do. They followed up.
Vehicle: Acura TL
Category: Service
Service Date: 04/26/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal attention and excellent service. Work performed timely. "
I feel confident I can rely on the honesty of all recommendations for repairs and in their completion. Trustworthy.
Vehicle: Ford Fusion
Service Date: 04/28/2017
Review Created: 04/29/2017 06:39 AM
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"Trusting Burghardt's"
I trust the owners of Burghardt's.
Vehicle: Toyota Camry
Service Date: 04/24/2017
Review Created: 04/25/2017 09:08 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, knowledgeable,and helpful."
I have taken my car to Burghardts for many years and trust their work. I have recommended them to my friends and will continue to do so.
Vehicle: Toyota Avalon
Service Date: 04/19/2017
Review Created: 04/20/2017 06:44 AM
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Elaine said she always gets good service at this business.
Vehicle: Toyota RAV4
Category: Service
Service Date: 04/18/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
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Dean said this business was straight to the point. They got his vehicle in quickly, and out when he needed it.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/14/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
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"High Quality service and work"
Chris and Art and receptionist treat everyone in a very professional way whether someone is dropping in with a question or coming for service on their car. Absolutely I would and have many many times recommended them. Thanks Art and Chris.... great job
Vehicle: Cadillac CTS
Service Date: 04/14/2017
Review Created: 04/15/2017 04:18 AM
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Cindy said she has already recommended the service. They are very courteous, great and timely. She said will continue to do all her business there.
Vehicle: Mazda 6
Category: Service
Service Date: 04/13/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
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"Great service!"
Excellent service as always.
Vehicle: Jeep Grand Cherokee
Service Date: 04/05/2017
Review Created: 04/08/2017 07:15 AM
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Phil said this business provided exemplary service.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 04/06/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cleanliness, courtesy and good work!"
Excelllent work and service as always.
Vehicle: Subaru Outback
Service Date: 04/06/2017
Review Created: 04/07/2017 12:06 PM
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Patrick said this business always has good service. They work within his budget and they know what needs to be repaired to pass the inspection.
Vehicle: Dodge Dakota
Category: Service
Service Date: 04/03/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
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Kimberly said she had no issues and everything was done fast.
Vehicle: Subaru Impreza
Category: Service
Service Date: 04/04/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
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Melissa said this business is great. They did everything really well.
Vehicle: Dodge Stratus
Category: Service
Service Date: 03/29/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
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"service with a smile"
Personal service. Owners are on site
Vehicle: Honda Odyssey
Service Date: 03/31/2017
Review Created: 04/01/2017 07:07 AM
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Pat said the staff at this business were good natured and they did a good job on her vehicle. She said her vehicle looks brand new.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/30/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
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Rachel said she feels like the business did a good job. Their prices were reasonable and the service was completed in a timely manner.
Vehicle: Ford Focus
Category: Service
Service Date: 03/27/2017
Review Created: 03/29/2017


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"EXCELLENT"
TOP NOTCH ALL THE WAY!
Vehicle: Jeep Wrangler
Service Date: 03/21/2017
Review Created: 03/23/2017 02:59 AM
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Cheryl said they did a good job.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 03/21/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
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"Excelent"
Great service, exceed expectations.
Vehicle: Chevrolet Impala
Service Date: 03/16/2017
Review Created: 03/18/2017 01:11 PM
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"Excellent!"
Very skilled, take personal interest in each car, they CARE.
Vehicle: Volvo S60
Service Date: 03/15/2017
Review Created: 03/17/2017 10:32 AM
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Erin said this business is really good. They did exactly what she needed and they did not try to force her into doing anything her vehicle did not need.
Vehicle: Honda Pilot
Category: Service
Service Date: 02/22/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
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Marty said they did an excellent job.
Vehicle: GMC Pickup
Category: Service
Service Date: 02/22/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
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Harvey said the time frame to get in was quick. They charged half of the cost that the parent business would have charged. He was very happy.
Vehicle: Saturn Vue
Category: Service
Service Date: 03/10/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
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"Customer satisfaction is a priority"
They do good work, strive for customer satisfaction, are friendly and accommodating owners. I enjoy doing business with this auto service.
Vehicle: Ford Escape
Service Date: 03/02/2017
Review Created: 03/10/2017 11:21 PM
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Thomas said they are always there for him and the prices are fair.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/30/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
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Spoke with Stacy. She said this business was excellent, and very responsive. They answered all of her questions and provided great service. They did a terrific job on her vehicle.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 02/24/2017
Review Created: 03/01/2017
This review was collected via phone interview by Customer Research Inc.
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"Always satisfied"
Thanks for your good service. It's nice to have confidence in a business. 
I have recommended you to several friends over the years.
Vehicle: Honda Accord
Service Date: 02/15/2017
Review Created: 02/16/2017 04:35 AM
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"Burghardts is my Fav"
Even though I only needed an inspection this time, they have always been thorough and help keep it inexpensive for me. This time, with just an inspection needed, Chris's dad noticed I needed my oil changed (based on the tag on my windshield) and asked if I wanted them to do that for me. I have always had my husband do that, so I declined, but at least they noticed.
Vehicle: Ford Explorer
Service Date: 02/02/2017
Review Created: 02/11/2017 07:10 AM
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Al said he is a long time customer of this business.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/17/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
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Joe said they were prompt and efficient.
Vehicle: Mercury Sable
Category: Service
Service Date: 01/17/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
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"Quality service"
Always courteous, efficient, trustworthy and professional.
Vehicle: Ford Escape
Service Date: 02/09/2017
Review Created: 02/10/2017 04:58 AM
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"Timely repairs, friendly, courteous, accommodating service"
This is my second visit, and the shop seems a good one to continue using. Art uses good communication skills, explains problems and solutions well, and shows patience in answering my questions.
Vehicle: Ford Escape
Service Date: 02/06/2017
Review Created: 02/08/2017 09:26 AM
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Bill said they did everything they said they would do.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 02/03/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Verified badge inactive Verified
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"The staff is professional and listened to my concerns. Were thorough. "
The owner was good about coming out front to discuss concerns with me and listen to what it was that I was looking for...
Service Date: 02/01/2017
Review Created: 02/07/2017 05:46 AM
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Rick said they always treat him right and they do good work. He appreciates their professionalism and their mechanical abilities.
Vehicle: Mazda CX-5
Category: Service
Service Date: 01/31/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
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"Burghardt's Auto Service"
Honesty, friendliness, competence
Vehicle: Ford Explorer
Service Date: 02/01/2017
Review Created: 02/02/2017 09:35 AM



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"Everyone is friendly, competent and eager to please!!"
Always happy to have a place to go where I know our needs will be met!!
Vehicle: Ford Edge
Service Date: 01/25/2017
Review Created: 02/02/2017 06:29 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said he has gone there many times and they are always perfect.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/26/2017
Review Created: 02/02/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Leslie said the prices were high for a diagnostics test.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 01/27/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great!"
They are so wonderful and easy to work with at Burghardts! Got me right in to fix my headlight, advised me about my battery, and everyone is pleasant, the place is always clean and bright, and it's a breeze from beginning to end. I always tells my friends!
Vehicle: Toyota Matrix
Service Date: 01/27/2017
Review Created: 01/28/2017 05:53 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service is great and its done right the first time. They are very reasonable"
I can always count on Burghardt's Auto Service to a good job and do it right
Vehicle: Jeep Liberty
Service Date: 01/16/2017
Review Created: 01/18/2017 06:49 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent!"
Your service is always great, and I appreciate the extras, like dropping me off and picking me up to and from the gym and home, and fixing my car starter. Thanks to all.
Vehicle: Honda Civic
Service Date: 01/06/2017
Review Created: 01/15/2017 03:26 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patrick said the service was fine. They were very good about staying on schedule and they did their best to stay within his budget.
Vehicle: Dodge Dakota
Category: Service
Service Date: 01/11/2017
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alice said she has been going to the business for a long time. She knows the people there and the business. They are honest.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/10/2017
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Edward said this business is prompt, reliable, and he trusts them with the service on his vehicle.
Vehicle: Jeep Liberty
Category: Service
Service Date: 01/03/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Mechanic in the Family"
Having Burghardts in the neighborhood is like having a mechanic in the family. The service is fast, professional and friendly. I never feel that I'm being overcharged. Chris, my family is so glad that you are here for us. Thank you so much.
Vehicle: Hyundai Tucson
Service Date: 01/03/2017
Review Created: 01/05/2017 07:53 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said they always do a good job. She was pleased.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 12/19/2016
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carol said they are always courteous. They always do what she requests.
Vehicle: Volvo XC90
Category: Service
Service Date: 12/19/2016
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jennie said she has been a customer of this business for years, and they are very dependable.
Vehicle: Buick Lucerne
Category: Service
Service Date: 12/20/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
T.J. said everything was great and they did a great job.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/30/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathy said the facility was very clean and accessible. The service was good and her vehicle is now running well. She had a good experience. She appreciated the little bag she was given as she was leaving.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/28/2016
Review Created: 01/02/2017
This review was collected via phone interview by Customer Research Inc.
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Melissa said she would recommend this business.
Vehicle: Dodge Stratus
Category: Service
Service Date: 12/16/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super service"
Excellent service as always.
Vehicle: Subaru Outback
Service Date: 12/19/2016
Review Created: 12/21/2016 01:11 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Katie said they are a nice family owned business. They do not try to rip her off and everything is great.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 11/18/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nicholas said this business kept his appointed time and they finished when promised.
Vehicle: Mercury Mariner
Category: Service
Service Date: 12/08/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality People, Quality Service, Trustworthy"
As usual my service experience was top of the charts.
Vehicle: Ford Ranger
Service Date: 12/08/2016
Review Created: 12/13/2016 07:46 AM




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Stanley said the business did a great job and they didn't wait long for the service.
Vehicle: Buick LeSabre
Category: Service
Service Date: 11/30/2016
Review Created: 12/10/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owners' Commitment"
Owners are committed to providing service with my best interest in mind
Vehicle: Subaru Forester
Service Date: 12/07/2016
Review Created: 12/09/2016 11:47 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, reliable and friendly business "
Excellent
Vehicle: Lexus ES 350
Service Date: 12/05/2016
Review Created: 12/06/2016 05:56 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ray said the business does an exceptional job. They got him in and out quickly. They were great.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 11/29/2016
Review Created: 12/03/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kyra said the business helped her and they explained everything. They even showed her what the problems were.
Vehicle: Kia Sorento
Category: Service
Service Date: 11/22/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said this facility is excellent.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/26/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Barbara. She said the service is always quick and they call her back when she leaves a message. Her husband checks the work and it's always perfect.
Vehicle: Subaru Outback
Category: Service
Service Date: 11/22/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Strange noise occurring after Alternator Repair"
Approximately 2 weeks ago, the Alternator was replace on my 2009 Volkswagen Beettle. The next day my wife to work and noticed a screeching noise coming out of the engine from startup and for a few minutes after that. The noise stopped after several minutes of driving. Over the next day or two my Daughter went shopping with my wife and noticed the same noise so the next day I drove the car and observed the same. 
A couple of days latter, I spoke to Chris about this noise and he asked for me to bring the car in right away and he would look at it. I was quite surprise at this quick response as this was during the weekend holiday. Of course we brought the car in and after a day of investigation Chris and his Mechanic found the problem. 
I would highly recommend Burghart's to anyone whom needs repair on their cars. There work is prompt, repairs costs are reasonable and they, most importantly, stick by there repairs. A great Auto Repair service, my hats off to this Family operation.
Vehicle: Volkswagen New Beetle
Service Date: 11/28/2016
Review Created: 11/30/2016 08:07 AM



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"Malibu exhaust"
Thank you all so much for your prompt and as always wonderful repai and service. I really count on you guys for accurate and affordable repair, I have never been disappointed.
Vehicle: Chevrolet Malibu
Service Date: 11/23/2016
Review Created: 11/26/2016 06:00 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always considerate, helpful and knowledgeable."
I trust the work they do...I have been taking my cars to Burghardt for 11 years, and have recommended them to many friends.
Vehicle: Toyota Avalon
Service Date: 11/17/2016
Review Created: 11/18/2016 04:02 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A visit to see the Grandpas"
Great service!
Vehicle: Dodge Durango
Service Date: 11/18/2016
Review Created: 11/18/2016 03:06 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said the business is efficient and they get the job done. His vehicle is working great.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/14/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Great job
Vehicle: Cadillac SRX
Service Date: 11/16/2016
Review Created: 11/17/2016 01:59 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"NYS Inspection"
Took me in on short notice. Thank you so much.
Vehicle: Lexus RX 350
Service Date: 11/15/2016
Review Created: 11/17/2016 10:39 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent!"
As always, Burghardts completed the work as promised and on time with excellent service. I trust them 100% for my auto repairs.
Vehicle: Jeep Wrangler
Service Date: 11/14/2016
Review Created: 11/17/2016 02:47 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shelia said the business is good at what they do, they are honest, and she trusts them.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/10/2016
Review Created: 11/16/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Ruth. She said the service was wonderful. They provided good service and were excellent. They know their business and are greatly appreciated.
Vehicle: Dodge Avenger
Category: Service
Service Date: 11/11/2016
Review Created: 11/16/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jake said the staff at the business are like family to him. He gives them the highest praises and he highly recommends them.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 11/10/2016
Review Created: 11/15/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said he found it refreshing that this business just addressed the problem he brought the vehicle in for. They gave advice, regarding future services that can be taken care of, when he can afford it.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 10/28/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ray said he received great service and he'll recommended them to anyone.
Vehicle: Ford LTD Crown Victoria
Category: Service
Service Date: 11/04/2016
Review Created: 11/08/2016




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George said he has been going to this facility for a long time. They have always been good. They are timely, have a good attitude and get work done when they say the will get it done. It is a good place to do business.
Vehicle: Toyota Avalon
Category: Service
Service Date: 10/26/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Katherine. She said she has been doing business with this facility for many years. They always fit her in, they do a proper job and have a clean facility.
Vehicle: Toyota RAV4
Category: Service
Service Date: 10/28/2016
Review Created: 11/02/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service as promissed, fare pricing, never pushy, and a great friendly atmoephere"
5 stars is not enough, Chris and his team are the best in the business
Vehicle: Jeep Wrangler
Service Date: 10/21/2016
Review Created: 10/23/2016 12:41 PM
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Leslie said the service was good, but her vehicle was damaged in the parking lot and they told her about it.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 10/13/2016
Review Created: 10/20/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Office scheduling is done quickly and efficiently. Proposed work is carefully explained, and price is estimated before work is 
undertaken. All auto work staff is polite, careful explanations of proposed work, and also more comments after work is completed! 
There's also some good humor shared - - so that the entire experience is very pleasant!
Vehicle: Chevrolet Cobalt
Service Date: 10/18/2016
Review Created: 10/19/2016 07:27 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said he has known this business for a long time and he goes there often. He trusts them.
Vehicle: Ford Pickup
Category: Service
Service Date: 10/13/2016
Review Created: 10/15/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Al said he was happy and satisfied with the service he received at the business. He had been getting work done on his vehicle at the facility.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/05/2016
Review Created: 10/14/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said he has been going there for years and they have always treated him great. He has had no problems and is very happy.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 10/05/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said they were right on time and they got it done and he was happy with the results.
Vehicle: Ford Ranger
Category: Service
Service Date: 10/11/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jean said the business did what they were supposed to do and they were timely. She had a pleasant visit working with them.
Vehicle: Ford Escape
Category: Service
Service Date: 10/04/2016
Review Created: 10/11/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty, integrity"
Had gotten recommendations from dealer. Checked recs out with Burghardt's. Mostly unnecessary for a long time. Always get an honest opinion from these experts.
Vehicle: Ford Escape
Service Date: 10/05/2016
Review Created: 10/09/2016 09:29 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Honest, quick and always does great work.
Vehicle: Jeep Liberty
Service Date: 10/07/2016
Review Created: 10/09/2016 04:32 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linda said she has dealt with them for years, and they are exceptionally nice people. They go out of their way to help their customers. They provide exceptional service and are very nice to work with.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 09/27/2016
Review Created: 10/05/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rattle"
Great Job, you are the best
Vehicle: Cadillac SRX
Service Date: 09/28/2016
Review Created: 09/30/2016 05:10 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Burgharts auto & massage service."
clean ,prompt, knowledgeable. I also like the new manager, Amy
Vehicle: Ford Escape
Service Date: 09/26/2016
Review Created: 09/27/2016 08:31 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said they always go above and beyond.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 09/21/2016
Review Created: 09/26/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said they did the work that was needed on his vehicle at a fair price.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 09/01/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always pleased!"
They are great at Burghardts - competent, friendly, fast, clean, don't try to cheat and actually try to help - Always am recommending friends to go there!
Vehicle: Toyota Matrix
Service Date: 09/14/2016
Review Created: 09/17/2016 11:28 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said they were able to diagnose the problem quickly and he got on his way.
Vehicle: Nissan Sentra
Category: Service
Service Date: 09/13/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said they have good mechanics who explain exactly what was wrong with his vehicle. They are reasonably priced and are great in every way.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 09/16/2016
Review Created: 09/17/2016



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"Trustworthy"
I feel I can trust whatever you tell me about the condition of my vehicle and what needs to be done. I have always been pleased with the service. You were recommended to me a number of years ago.
Vehicle: Honda Accord
Service Date: 09/13/2016
Review Created: 09/15/2016 02:44 PM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Xujun said she received good service from this business.
Vehicle: Subaru Forester
Category: Service
Service Date: 08/19/2016
Review Created: 09/13/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"T. Schiano"
Personalized service, communication of scheduled maintenance, and recommendations for action.
Vehicle: Subaru Forester
Service Date: 09/08/2016
Review Created: 09/10/2016 07:26 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said he would recommend the business for service.
Vehicle: MG MGB
Category: Service
Service Date: 09/08/2016
Review Created: 09/10/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kimberly said the employees at this business were excellent. They kept her updated on her vehicle status, and explained the details of the work performed.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 08/29/2016
Review Created: 09/03/2016
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always on time. Techs are very knowledgeble.
Vehicle: Chrysler Cordoba
Service Date: 08/29/2016
Review Created: 08/31/2016 10:31 AM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Old Lady and the Mechanic"
I bring my car to Burghardts because this is where my parents brought their cars . For routine service and major repairs Chris and his associates are highly trained guys who take pride in their work and respect their business. They have always been fair, honest, professional and friendly. I do not hesitate to recommend Burghardts Auto Service to friends, family and neighbors.
Vehicle: Hyundai Tucson
Service Date: 08/30/2016
Review Created: 08/30/2016 08:17 PM



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"Knowledgable, superior workmanship and extraordinary, personal customer service."
When either of my two cars are serviced by Burghard's, I'm totally confident they received the finest care possible, including state of the art diagnostic equipment used by equally qualified, highly skilled technitions.
Vehicle: Chevrolet Impala
Service Date: 08/23/2016
Review Created: 08/27/2016 10:12 AM



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"Honest and Trustworthy "
We have always found Burghardt's to be very reliable with all repair work and they are upfront and trustworthy with everything they do.
Vehicle: Scion xB
Service Date: 08/23/2016
Review Created: 08/27/2016 07:29 AM



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William said he has been a customer of this business for nearly 30 years.
Vehicle: GMC Sierra
Category: Service
Service Date: 08/23/2016
Review Created: 08/26/2016
This review was collected via phone interview by Customer Research Inc